Case Notes is an online self-paced
module that will guide Income Assistance Officers and others in how they conduct
interviews with their clients, and the process from interviewing, investigating, verifying, and issuing income assistance.
Delivery: Open Intake, Requires Enrolment key
- Teacher: Josephine Gillespie
Client Service is a short, fun, self-paced course. Family Services employees are introduced to a typical office in which we observe best practices for dealing with clients and fellow professionals.
Delivery: Open Intake, Requires Enrolment key
- Teacher: Josephine Gillespie
Financial Literacy is a fun, interactive, online, self-paced Financial Literacy course covering the basics
a family needs to consider in order to better make use of
limited resources. Participants will learn how to examine income, expenses, and
non-financial resources in order to manage income, reduce costs, and balance the
monthly budget.
Delivery: Open Intake, Requires Enrolment key
- Teacher: Josephine Gillespie
Interviewing, Investigating & Verification guides Income Assistance Officers in how they conduct interviews with their clients and the process from interviewing, verifying and investigating, and issuing income assistance.
Delivery: Open Intake, Requires Enrolment key
- Teacher: Josephine Gillespie
Collaboration: One Client One Plan is a self-paced course.
Delivery: Open Intake, Requires Enrolment key
Click HERE to begin